Privacy Policy — Kathgodam Taxi Service

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Kathgodam Taxi Service is a lead-generation and booking assistance platform. We do not own vehicles or employ drivers. This Privacy Policy explains how we collect, use, share and protect personal information when you use our website taxiservicekathgodam.in or contact us for taxi booking assistance.

1. Information we collect

• Contact & booking info: name, phone number, email, pickup/drop location, dates and times, vehicle preference, any notes you provide for the booking.
• Payment info: We generally do not handle customer payments for rides — payments are made directly to the taxi owner/operator. If you pay a service fee to us (rare), we will collect payment details via secure third-party providers.
• Technical & usage data: IP address, browser, cookies, device info, pages visited, and analytics data.

2. How we use information

• To forward your booking request to trusted local taxi owners and operators in our network.
• To respond to enquiries, confirm bookings, and provide customer support.
• To improve our website, services, and fraud detection.
• To send operational messages (booking confirmation, driver details) — you may opt out of promotional messages.

3. Sharing & third parties

We share only the minimum information required with:

• Selected taxi owners/operators so they can contact you and fulfil the booking.
• Payment processors if you pay a fee via our checkout.
• Law enforcement or government agencies if required by law.

We do not sell your personal data to third parties.

4. Cookies & tracking

We use cookies and analytics to enhance the site experience. You can disable cookies in your browser, but some features may not function correctly.

5. Data security

We implement reasonable security measures to protect your data. However, no online service can be 100% secure — share sensitive details with care.

6. Your rights

You may request access, correction, or deletion of your personal data. To submit a request, contact us at taxiservicekathgodam@gmail.com or call 7310710942.

7. Retention

We retain information as necessary to provide services and comply with legal obligations.

8. Changes

We may update this policy. We will post the revised date at the top of this page.

9. Contact

If you have privacy questions:
Phone: 7310710942
Email: taxiservicekathgodam@gmail.com
Website: taxiservicekathgodam.in